Are there overseas distributors?
Currently, we have many distributor in USA, Asia, and Europe. We will be creating a larger network in near future.
Is it possible to use the prototyping machine overseas that was purchased in Japan?
Our system is compliant from 85 to 264V.
How much does it cost for shipping a system?
It depends on the destination, but essentially the shipping cost is included in the price of the system. In case of the oversea, we export F.O.B. Japan.
How about repairing a system?
MITS repairs in our factory, but in overseas our distributors are in charge of repairing. For small issues, we support our customers by telephone or email.
Are there any maintenance contracts?
We provide an annual maintenance contract. Please contact us for more detail.
What is the regular maintenance of the machine?
Lubricate the lead screw, or cleaning of the spindle motor and inside of the collet.